Refund policy

We accept returns within 14 days of delivery for unopened, unused products in their original packaging.

Due to hygiene regulations, we are unable to accept returns on opened or used skincare products.

To start a return, please contact us at info@nobleskincare.co.uk with your order number and reason for return. Once we receive and inspect the returned item, we will process your refund within 5–7 business days to your original payment method.

We are unable to refund original shipping costs unless the item is faulty or incorrectly sent.

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos and we will arrange a replacement or full refund.